Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
EUR 39 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Cycling
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Board games
Children's menu
Spa & Leisure
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Velazquez, 8,
Madrid,
Spain,
28001,
Community of Madrid
Map view
street view
Velazquez, 8,
Madrid,
Spain,
28001,
Community of Madrid
City landmarks
Museum
Prado National Museum
5100 ft
Square
Plaza Mayor
1.3
mi
Square
Puerta del Sol
1.1
mi
Casino
Gran Via
1.0
mi
Museum
Museo Nacional Thyssen-Bornemisza
4600 ft
Public Building
Cybele Palace
3200 ft
Museum
Plaza de Cibeles
3000 ft
Calle Ponzano tapas
1.6
mi
Football Stadium
Santiago Bernabeu Stadium
2.1
mi
Palace
Royal Palace of Madrid
1.6
mi
Museum
Museo Nacional Centro de Arte Reina Sofia
1.4
mi
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
4300 ft
Plaza de Toros de Las Ventas，
Plaza de Toros de Las Ventas
1.3
mi
Garden
Royal Botanical Garden of Madrid
5200 ft
Calle Alcala 42
Circulo de Bellas Artes
4300 ft
Paseo del Prado Paseo Del Prado
Paseo del Prado
3400 ft
Museum
CaixaForum Madrid
1.2
mi
Museum
Museo Sorolla
1.3
mi
Museum
Museo de Historia de Madrid
1.4
mi
Square
Plaza de Colon
3300 ft
Park
Neptune Fountain
4500 ft
Avenida de Felipe II S/N
Community of Madrid Sports Centre
3700 ft
Museum
National Museum of Decorative Arts Museo Nacional de Artes Decorativas
2700 ft
Museum
Museo de Cera de Madrid
2800 ft
Square
Plaza de Santa Ana
1.2
mi
Nearby
Park
El Retiro Park
1700 ft
Plaza de la Independencia
Parque del Retiro
1700 ft
Museum
National Archaeological Museum
2000 ft
Library
Museum of the National Library
2000 ft
Plaza de la Independencia
Puerta de Alcala
1800 ft
Restaurants
Restaurante Amazonico
800 ft
Calle Jorge Juan 20
Kabuki Wellington
200 ft
Calle Velazquez 6
El Paraguas
1000 ft
Calle Jorge Juan 16
Ultramarinos Quintin
1000 ft
17 Calle de Jorge Juan
Goizeko Wellington
200 ft
Calle Villanueva 34
Salutteria
200 ft
Calle Velazquez 9
Taqueria La Lupita
400 ft
Calle Conde de Xiquena 10 Esquina con Marques de Monasterio
El Velazquez 17
300 ft
Calle Velazquez 17
Carlos Oyarbide
200 ft
Calle Villanueva 21
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
close to Retiro Park
upscale location
room temperature control
pricey dining
8.4/10
Great
Rooms
6.0
Location
8.3
Service
8.2
Dining
7.8
Guest reviews
8.4/10
based on 6 reviews
4.5/5
based on 1980 reviews
9.1
9.1/10 based on 1426 reviews
#87 of 495 hotels in Madrid based on Tripadvisor
Adam
United Kingdom,
April
2024
7.8/10
My stay at the hotel was a mixed experience. The room was spacious and well-appointed, but unfortunately, it got too warm for our comfort, and we had noisy neighbors. The service was friendly and helpful, but they could have provided more information about the facilities upon arrival. The location was fantastic, with easy access to key sites and great for running. The dining experience was mostly good, with high-quality local foods available. The facilities were satisfactory overall.
Rooms
7.0
The room was well-appointed and spacious, but it got too warm for our comfort.
Service
8.0
The staff were friendly and very helpful, especially at the front desk.
Location
9.0
The location was fantastic with easy access to key sites and great for running.
Dining
8.0
The dining experience was mostly good, with high-quality local foods available.
Facilities
7.0
The facilities were satisfactory overall.
Mike
United Kingdom,
February
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms were just too hot to sleep in, on the small side, and needed to be refreshed. The service was very attentive and helpful, with the exception of a minor issue at check-out. The location was excellent, especially being near Retiro Park and upscale designer shops, but the room temperature control was a hassle. The dining options were highlighted by the breakfast room, but the main restaurant was not of high quality. Overall, the hotel was good but had its drawbacks.
Rooms
5.0
The rooms were too hot to sleep in, small, and needed a refresh.
Service
7.0
The staff were very attentive and helpful, with a minor hiccup at check-out.
Location
8.0
The location was excellent, near Retiro Park, designer shops, and other 5-star hotels, but the room temperature control was a hassle.
Dining
5.0
The highlight was the breakfast room, but the main restaurant was not of high quality with exorbitant prices.
Facilities
7.0
The hotel offers various amenities and facilities.
close to Retiro Park
room temperature control
Diane
United States,
January
2024
6.8/10
The hotel was not nice and had a bad smell, but there were enough pillows and towels for 3 people even though we were 4. Need more wall plugs in the rooms for charging multiple devices, and having coffee or tea making capability would be helpful for those who skip breakfast.
Rooms
5.0
The rooms were not nice and had a bad smell. However, there were enough pillows and towels for 3 people in a room for 4.
Service
9.0
The service was excellent, with very professional and efficient staff who were also very pleasant. A special shoutout to the housekeeping team for their consistent cleaning and turn-down service.
Location
8.0
The location was excellent, very near Retiro Park and many lovely restaurants, some of which are expensive, but there are also good value options. Perfect for a Madrid City Trip.
Dining
7.0
The dining was mostly very good, especially if you came early. However, the breakfast was at an exorbitant price, so we opted to eat at cafes around the hotel.
Facilities
The hotel provides basic services like room service, housekeeping, laundry, and airport shuttle.
Robert
United States,
December
2023
8.0/10
The hotel is conveniently located in the heart of Madrid, within walking distance from many attractions. The room was comfortable but a bit dark and poorly lit. The service was generally helpful but had some shortcomings at the reception. Dining was fantastic with a great variety of delicious options. The noisy pool area was a downside for relaxation.
Rooms
7.0
The room was comfortable but a bit dark and poorly lit at the end of a long corridor.
Service
7.0
The service was generally helpful, especially with dinner recommendations, but had some issues at the reception.
Location
9.0
The location is fantastic for a Madrid City Trip, close to major tourist attractions and great dining spots.
Dining
9.0
Dining was fantastic with delicious options and variety, better than expected.
Facilities
8.0
The hotel offered a range of facilities for convenience during the stay.
Jon
United Kingdom,
November
2023
8.6/10
The hotel is in a beautiful spot, with a tired décor that really needed redecorating. The living space with a desk area was fabulous, and it's conveniently located within easy walking distance to many attractions, next door to the hop-on-and-off bus. The rooms are spotless and beautiful, with good hairdryers provided. The pool area and spa are lovely.
Rooms
8.0
The décor of the rooms was tired but the living space and desk area were fabulous.
Service
9.0
The service was top-notch with very friendly and courteous staff from housekeeping to concierges. However, there were delays in concluding compensation discussions after initial contact.
Location
8.0
The hotel is priced a bit high in my opinion, but the location is fantastic. It's not far from Retiro Park, a bus ride into the busy shopping area of Gran Via, and close to Metro stations.
Dining
9.0
The dining experience was excellent with a large selection of fruits, cereals, and meats provided. The offer on different menus was great.
Facilities
9.0
The facilities, including the pool area and spa, are top-notch and enjoyable.
spotless rooms
tired décor
Valerie
United States,
July
2023
8.4/10
My stay at the hotel had its ups and downs. The rooms were nicely sized and included every amenity you could want, but the lack of a bathtub or bidet in a 5-star hotel was disappointing. It was a quiet experience overall, but unfortunately, we were next to some really noisy people who disrupted our sleep with shouting and loud music in the early hours.
Rooms
7.0
The rooms were nicely sized and had every amenity I could want, but I was disappointed by the absence of a bathtub or bidet in a 5-star hotel. The stay was generally quiet, although we had a noisy encounter with neighboring guests.
Service
9.0
I found the service to be top-notch. The staff was very helpful, eager to assist in hailing cabs, and incredibly sensitive to guest needs. I appreciated their attentiveness, like when they noticed I didn't enjoy the scrambled eggs and offered a customized alternative.
Location
8.0
The hotel's location was excellent. Situated near El Retiro Park and within walking distance of many attractions, cafes, and restaurants, it offered a blend of convenience and tranquility. However, it was a bit crowded by other guests during my stay.
Dining
9.0
The dining experience was delightful. The food was scrumptious, with a great variety of dishes and even champagne available. The beautiful dining area added to the overall enjoyment of meals.
Facilities
9.0
The hotel's facilities were impressive, offering a range of services like room service, car hire, and laundry. They had everything one could need for a comfortable stay.
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